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Terms & Conditions


  1. Identity of the owner and manager of the website

    For any questions or query concerning the use of the Website or our products, contact us:
    - by e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

    1. Effect

    1.1. These Terms and Conditions are intended to govern the orders and the contract between and the individual who places an order on the internet using this site, hereinafter referred as the customer.
    1.2 In placing an order the customer acknowledges having read, understood and accepted, without limitation, these Terms and Conditions.
    1.3 reserves the right to modify at any time these Terms and Conditions by posting a new version on this website. It is the responsibility of the customer to inform himself of any amendments to these Terms and Conditions.

    2. Record of information

    2.1 When registering on this site, the customer must ensure the accuracy and completeness of the information provided on the site.
    2.2 Any change of address and other changes must be updated by the customer as soon as possible.
    2.3. is committed to comply with the provisions of the Swiss Federal Law on Data Protection. All personal data provided by the customer are confidential and will not be given, exchanged or sold to any third party.

    3. Password

    3.1 The customer must choose a password when registering to use this site. This password is strictly confidential and must not be disclosed to third parties.
    3.2 The customer assumes full responsibility for the use of his password and all orders placed by using his password.
    3.3 If the customer suspects that a third party knows or uses his password, he must immediately inform by email This email address is being protected from spambots. You need JavaScript enabled to view it.

    4. Orders

    4.1 In placing an order on this site, the customer agrees to purchase the goods in accordance with these Terms and Conditions.
    4.2 offers its products within the limits of the available stock.

    5. Order Confirmation

    5.1 The sale is completed once the customer has validated his shopping cart by clicking the button "Pay" and a confirmation has been sent by email.
    5.2 reserves the right, at its discretion, to refuse an order, especially in the case of unpaid invoices or insolvency.

    6. Price

    6.1. The price payable for the goods ordered are those that appear on this website at the time of the order, including Value-Added Tax ("VAT").
    6.2 Prices are given in Euros. Should the Customer change the delivery country while browsing the Website, prices may as of that moment be expressed in a different currency.
    6.3 Changing the delivery country may have an impact on the price due to the exchange rate applied.
    6.4 The value added tax applied is the French VAT 20% applying to intra-community sales. No VAT is applied on sales outside the European Union.
    6.5 In case of delivery outside of the European Union, local Value added tax (VAT), customs duties and fees may be charged by the local authorities and may be paid when receiving the goods. These costs are the responsibility of the buyer.

    7. Delivery and shipping

    7.1 All orders confirmed by will be delivered to the address indicated on the order.
    7.2 is doing everything possible to ensure delivery within five working days of the receipt of the order.
    7.3 This time is only valid for delivery in Switzerland. Deliveries to other countries are dependent on the speed of the national postal services as well as the mode of transport selected by the customer.
    7.4 The amount of shipping costs varies by items and their quantities and is indicated in the "basket" order. It is subject to approval by the customer before the confirmation of each order.

    8. Check of the goods

    8.1 The customer should verify the quantities of good ordered and if they are in good conditions.
    8.2 If the customer finds that goods are missing or has been damaged, it must report and file a claim with the carrier and notify no later than 7 days after delivery.
    8.3 will replace the missing or damaged goods to the extent of available stocks. If the product was no longer available at the price paid by the customer, including delivery fee, it will be refunded within 30 days.

    9. Right of Return

    9.1 If the product does not satisfies the customer or has defects, the buyer has 7 days from the date of receipt of the goods, to return the goods ordered to
    9.2 All requests for returns must be made by email to This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.
    9.3 only accepts returns in good condition and in their original packaging accompanied with the invoice.
    9.4 When the returns are made within the time frame, reimburse to the customer the price of the goods and of the shipping fees. The reimbursement will be made within a maximum of 30 days from the date of receipt of the returned goods. 
    9.5. Shipping costs to return the goods are the responsibility of the customer.

    10. Payment

    10.1 The payment by credit card is charged immediately.
    10.2 In the event of payment with invoice, the invoice is sent with the goods and is payable within thirty days.

    11. Late payment

    11.1 Any delay in payment will result in administrative costs reminder to be paid by the customer.
    11.2 reserves the right to refuse an order if the customer has a balance due.

    12. Product Warranty and services

    12.1 All products benefits from the legal European warranty provision which covers manufacturing defects and hidden defects.
    12.2 The second hand products have no warranty.
    12.3 If the product has defects, the product will be replaced to the extent of available stock or the price paid by the customer, including shipping costs, will be refunded within 30 days.

    13. After-sales service

    13.1 For any questions regarding the product, the maintenance or the warranty, please contact by email at This email address is being protected from spambots. You need JavaScript enabled to view it. 

    14. Limitation of Liability

    14.1 The pictures and text illustrating and describing the products and services contained on this site may vary with the real product. assumes no responsibility for such differences.
    14.2 Without limiting the scope of these Terms and Conditions, any claim whatsoever for goods delivered or non-delivered may not exceed the amount of the purchase price of the products that have resulted in the claim.

    15. Force majeur

    15.1 makes every effort to fulfill its obligations but cannot be held responsible for delays or non-delivery caused by circumstances beyond its control, such as strikes, wars, natural disasters or any other event preventing the transportation or delivery of the products.

    16. Applicable law and jurisdiction
    16.1 These Terms and Conditions are governed by the Swiss law.
    16.2 The place of jurisdiction recognized and accepted by both parties is Lausanne, Switzerland.

    Lausanne, February 2014


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